Faster, better and cheaper are challenges that IT-companies face every day. The customer's expectations shall be met in a world where constant change in environment, organization and technology are the rule rather that the exception. A solution for meeting these challenges is to share knowledge and experience - use the company's own experience, and the experience of other companies. Process Improvement in Practice - A Handbook for IT Companies tackles the problems involved in launching these solutions. Process Improvement in Practice - A Handbook for IT Companies is designed for small IT companies who wish to start with systematic improvement. The methods and techniques in this handbook are tried in practice, and have proven to be easy to use and scalable for local needs. Managers and developers will discover useful tips to initiate improvement work efficiently. This practical handbook is based on the authors' improvement work in a range of companies since the mid-nineties. Process Improvement in Practice - A Handbook for IT Companies is designed for a professional audience, composed of researchers and practitioners in industry. This book is also suitable for graduate-level students in software process improvement and software engineering.
vi The process is important! I learned this lesson the hard way during my previous existence working as a design engineer with PA Consulting Group's Cambridge Technology Centre. One of my earliest assignments involved the development of a piece of labo- tory automation equipment for a major European pharmaceutical manufacturer.Two things stick in my mind from those early days – first, that the equipment was always to be ready for delivery in three weeks and,second,that being able to write well structured Pascal was not sufficient to deliver reliable software performance. Delivery was ultimately six months late,the project ran some sixty percent over budget and I gained my first promotion to Senior Engineer. At the time it puzzled me that I had been unable to predict the John Clarkson real effort required to complete the automation project – I had Reader in Engineering Design, genuinely believed that the project would be finished in three Director, Cambridge Engineering weeks.It was some years later that I discovered Kenneth Cooper's Design Centre papers describing the Rework Cycle and realised that I had been the victim of “undiscovered rework”.I quickly learned that project plans were not just inaccurate,as most project managers would attest,but often grossly misleading,bearing little resemblance to actual development practice.
A Total Quality Management Process Improvement Model
Contents: the beginnings of TQM, the management challenge, the principles of TQM, areas for practice improvement, the cost of poor quality, the medical practice in transition, the tools of TQM, TQM methods, applying TQM to the practice, and implementing.
This volume constitutes the refereed proceedings of the 25th European Conference on Systems, Software and Services Process Improvement, EuroSPI conference, held in Bilbao, Spain, in September 2018. The 56 revised full papers presented were carefully reviewed and selected from 95 submissions. They are organized in topical sections on SPI context and agility, SPI and safety testing, SPI and management issues, SPI and assessment, SPI and safety critical, gamifySPI, SPI in industry 4.0, best practices in implementing traceability, good and bad practices in improvement, safety and security, experiences with agile and lean, standards and assessment models,team skills and diversity strategies, SPI in medical device industry, empowering the future infrastructure.
No matter how perfect a project plan may be on paper, it is worthless if nobody actually uses it. This innovative guide shows you how to ensure that your team has the process capabilities needed to successfully carry out any project plan you put to paper. By using the SEI's Capability Maturity Model, The Project Management Maturity Model, and PMBOK Knowledge areas, you can baseline your team's process level to see how it measures up to those required by a project plan.
This textbook is a systematic guide to the steps in setting up a Capability Maturity Model Integration (CMMI) improvement initiative. Readers will learn the project management practices necessary to deliver high-quality software solutions to the customer on time and on budget. The text also highlights how software process improvement can achieve specific business goals to provide a tangible return on investment. Topics and features: supplies review questions, summaries and key topics for each chapter, as well as a glossary of acronyms; describes the CMMI model thoroughly, detailing the five maturity levels; provides a broad overview of software engineering; reviews the activities and teams required to set up a CMMI improvement initiative; examines in detail the implementation of CMMI in a typical organization at each of the maturity levels; investigates the various tools that support organizations in improving their software engineering maturity; discusses the SCAMPI appraisal methodology.
The construction process has come under intense scrutiny in recent times and this is set to continue as building owners and users demand better value for money from a more sustainable built environment. The construction sector’s actors are responding to the challenges implicit in this drive for greater competitiveness and social responsibility. New forms of procurement, innovation programmes, knowledge management, CAD-supported processes, predictive and diagnostic tools, and many more initiatives are helping to transform the sector. Construction Process Improvement showcases 21 examples of how directed efforts are being taken to raise productivity and quality, reduce waste and costs, and provide more certain and durable products for the sector’s customers. Each example is the subject of a closely coupled collaborative project in which answers are being sought on matters of strategic importance to companies. The chapters that describe and discuss these projects balance state-of-the-art reviews with details of the work being undertaken and, in many cases, the results that are being implemented within the companies. Construction Process Improvement deals with issues that matter to best practice companies and researchers in industry and universities. It covers, amongst other topics, modularisation for manufactured housing, life cycle methods in housing, commercial buildings and services installations, tools and techniques for performance prediction and diagnostics, coordination of design and production processes, novel use of traditional materials, new forms of procurement and the role of innovation, public private partnerships, partnering structures, learning organisations, management of major refurbishment, management information systems, TQM and continuous improvement, CAAD methodology, tools and 4-D CAD, and facilities management. This book analyses the way forward for improving the construction process, in particular the links between research and development and industrial competitiveness. The implementation of new methods and thinking in companies is examined and important advice for senior managers and researchers is offered.
This book constitutes the refereed proceedings of the 6th International Conference on Product Focused Software Process Improvement, PROFES 2005, held in Oulu, Finland in June 2005. The 44 revised full papers presented were carefully reviewed and selected and constitute a balanced mix of academic and industrial aspects. The papers are organized in topical sections on software process improvement, software quality, mobile and wireless applications, requirements engineering, industrial experiences, process analysis, process modeling, SPI methods and tools, experimental software engineering, validation and verification, agile methods, and measurement.
Innovation in construction is essential for growth. The industry strives to remain competitive using a variety of approaches and needs to engage structured initiatives linked to proven innovation concepts, techniques and applications. Even in mature markets like the Architecture, Engineering and Construction (AEC) sector, where business behaviour is generally considered as being risk averse, it is increasingly important to embed innovation into mainstream business practices. In Construction Innovation and Process Improvement a number of wide ranging issues from construction practice in different countries with different contexts are presented to provide a rich collection of literature embracing theory and practice. Chapters are divided into three broad themes of construction innovation relating to: Theory and Practice; Process Drivers; and Future Technologies. Several questions are posed, including for example: What is particularly unique about construction innovation in theory and practice? What are the major drivers of construction innovation? What factors are needed to support and deliver future construction technologies? In attempting to respond to such questions, the book sheds new light on these challenges, and provides readers with a number of ways forward, especially cognisant of the increased role of globalisation, the enhanced impact of knowledge, and importance of innovation. All these can have a significant impact on strategic decision-making, competitive advantage, and sustainable policies and practices. Part One deals with change management, technology, sustainable construction, and supply chain management; Part Two addresses innovation and process improvement drivers, including strategic management, concurrent engineering, risk management, innovative procurement, knowledge management; Part Three explores future technologies in construction – and particularly, how these can be harnessed and leveraged to help procure innovation and process improvement.